Business Telephone System: How to Pick the Right One
Before purchasing a business phone system, be sure to consider its purpose as well as what you can expect from it. Do your workers need separate extensions? Will voicemail be helpful to your employees? Will your employees work from remote stations? What’s the number of your employees right now? How many workers will you recruit soon?
Scan the market for various kinds of telephone systems, latest technology and features. Appreciating the usefulness of the phone features will assist you to choose a good business phone system.
Analog vs. digital telephone systems
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Analog telephones transmit sound using continuous waves. External factors like the elements and noise may easily disrupt signals, which is why analog systems sometimes produce fuzzy sounds.
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Digital phone systems transfer signals in binary units and then re-merge them at the other end. This ensures a much better quality of sound than in analog phone systems.
Digital telephones are more easily personalized than analog systems. Software is easier and cheaper to customize than hardware. It is easier to reprogram digital phone systems while only the manufacturer or analog telephone technology expert can reprogram analog systems.
Digital phones are more expensive than analog phones. The initial programming, set up and maintenance of digital systems can only be carried out by trained technicians.
Popular phone systems for small businesses
Private branch exchange (PBX) systems
These systems enable both external and internal phone calls. They were very costly initially, but due to changes in technology, they’re now cheaper for smaller businesses.
The changing technology and internet makes VoIP systems an inexpensive and convenient choice for small businesses. Its drawback is the fact that it totally depends on the internet.
Hybrid private branch exchange
This system combines PBX and VoIP systems, making it a useful option. Businesses can slash costs using VoIP, and turn to PBX when internet outage occurs.
Sought-after features in business telephones
Here are some basic features a business phone system should contain in order to drastically increase productivity:
Call forwarding–lets you forward calls to another number.
Call waiting–enables you to pause the present call and pick the incoming call.
Speakerphone–lets several people communicate using a microphone and speaker.
Auto attendant–questions callers and finds them the right extension without the need of an operator.
Speed dialing–connects to vital contacts quickly
Faxing features–enable faxing
Remote voicemail access–lets you track voicemails from anywhere.
Find out what experience other businesses have with their telephone systems, and which features are useful. Users can be more truthful about the performance and advantages of telephone systems than suppliers. Use your phone system well so your business cuts costs and improves productivity.